Can you confirm you received the ID documents I uploaded?

We automatically verify your uploaded ID documents and will notify you of the status


What Happens After You Upload

If You've Uploaded All Required ID

  • We will verify your ID documents for you
  • You'll be notified if there are any issues with your documents
  • No action needed from you unless we contact you about problems

If We're Still Awaiting ID Documents

  • We will notify you that we are still awaiting your ID. This may mean that one or more documents havnt been uploaded and you may need to log into your account and check
  • Your check will not be processed until all ID is provided

How You'll Be Notified

Email Notifications

You'll receive email updates about:

  • ID verification status if updates required
  • Missing documents (if more ID is needed)

Common ID Document Issues

If there are problems with your ID, we'll let you know about:

  • Document quality (blurry, unclear, or unreadable)
  • Missing information (incomplete forms or fields)
  • Wrong document types (doesn't meet category requirements)
  • Expired documents (out-of-date identification)

What to Do While You Wait

✅ Check Your Email Regularly

  • Monitor for notifications about your ID status
  • Check spam/junk folders in case emails are filtered

✅ Be Ready to Respond

  • Keep backup documents ready in case replacements are needed
  • Respond quickly to any requests for additional information
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.