Reference Check FAQ
Introduction
The Kinatico CVCheck reference check takes care of the process of performing a reference check.
How do you check references?
At Kinatico CVCheck we offer two methods of completing a reference check:
A Verified Reference Check:
- This involves a phone call to the organisation to confirm that the contact received from the candidate did work with the candidate, and was in the role specified by the candidate.
- Once the referee is verified, we send a questionnaire with relevant questions to the listed contact received from the candidate.
- The referee will complete the reference online and submit it once complete
- The reference is available to view
A Streamlined Reference Check:
- We send a questionnaire with relevant reference questions to the listed contact received from the candidate.
- The referee will complete the reference online and submit it once complete
- The reference is available to view
What questions do employers ask in your references?
Reference checks can range in the variety of questions and detail depending on the prerequisites of a role and its level of seniority in the organisation.
Commonly asked questions such as your past job performance, work ethic, and previous examples of challenges you've overcome in roles, may also be asked. Additionally, your prior employers and the contacts you've listed are contacted.
Streamlined Employment Reference - Comprehensive Questions:
- What was your relationship to the candidate? (eg, direct manager)
- How long did you work with the candidate? (ie, mm/yyyy – mm/yyyy)
- Please describe the candidate’s top four responsibilities/duties whilst working with you.
- Does the candidate still work with you? If no, what was their reason for leaving?
- Hypothetically, would you re-employ this candidate? If you select no, please explain why.
- How would you describe the candidate’s overall work performance?
- Did the candidate have the appropriate technical skills to perform their role effectively?
- Describe the candidate’s level of IT skills?
- How would you describe the candidate’s interpersonal skills? (ie, Excellent, Above Average, Average, Below Average, Very Poor)
- How would you describe the candidate’s verbal communication skills?
- How would you describe the candidate’s written communication skills?
- How would you describe the candidate’s ability to work within a team?
- Have you ever had cause to question the candidate’s honesty or integrity? If yes, please explain.
- Can you describe the candidate’s influencing skills with internal and external stakeholders? Please provide an example to support this comment.
- How did you feel the candidate dealt with stress and working under pressure? Please provide an example of a situation where this has occurred and describe the outcome.
- Please comment on the candidate’s adherence to deadlines and deliverables/productivity. Please provide an example of a successfully delivered project or assignment.
- Did the candidate demonstrate the ability to make decisions? Please provide an example to support this comment.
- How did the candidate respond to challenges? Please provide an example.
- How would you describe the candidate’s general attitude and flexibility? Please provide an example.
- Were there any issues/conflict relating to this candidate’s performance? If so, please describe.
- What would you consider to be the candidate’s greatest strengths/assets?
- What would be the best way to manage this candidate to ensure the highest level of productivity